Domestic Shipping Policy
At Ada Creations, we are committed to delivering your orders promptly and efficiently across India. Please take note of the following details regarding our domestic shipping policy:
1. Shipping Partners:
We partner with leading courier services such as DHL, FedEx, Blue Dart, and Delhivery for domestic shipments.
2. Shipping Schedule:
• Please note that there are no shipments processed from our store on Sundays and public holidays.
• Standard dispatch usually takes 3-5 business days from the date of order confirmation.
3. Delivery Acceptance:
The recipient accepting delivery must inspect the package upon receipt. Please do not accept deliveries if the packaging has been tampered with or if the box is empty.
4. Order Tracking:
You can track the status of your order by clicking on “TRACK YOUR ORDER” on our website.
5. Free Shipping:
Enjoy free shipping across India on purchases over Rs. 5000/-.
6. GST/Other Local Taxes:
GST, and Other Local Taxes, if applicable, are borne directly by the customer and must be paid at the time of delivery to our courier partner.
International Shipping Policy
For our valued customers outside India, please review the following information regarding our international shipping policy:
1. Shipping Partners:
We collaborate with trusted international courier services such as DHL, FedEx, Blue Dart, and Delhivery for worldwide shipments.
2. Shipping Duration:
1. Customized orders may take an additional 15 to 20 working days for dispatch.
2. Pre-order products typically require 45 days for dispatch.
3. Return and Cancellation:
1. If you wish to return or cancel your order, we will issue a credit note that can be redeemed within 90 days.
2. Upon receiving the returned products, a strict quality check will be conducted by our team. Please ensure that the product remains unused with tags and invoices intact.
4. Estimated Delivery Time:
The estimated delivery time for international orders is approximately 20 to 25 working days. You will receive tracking details once your order has been shipped.
5. Shipping Charges:
Shipping charges are exclusive of product prices and are calculated at the time of checkout based on the weight and dimensions of the package.
6. Address Accuracy:
Customers are responsible for providing accurate shipping addresses. Any mistakes made in the address may require additional payment for address changes.
Standard Price Grid for International Shipping:
Weight (kg) Shipping Charges (INR)
0-1 ₹2000
1-2 ₹2500
2-3 ₹3000
3-4 ₹3500
4-5 ₹4000
5-6 ₹4500
6-7 ₹5000
7-8 ₹5500
8-9 ₹6000
9-10 ₹6500
10-11 ₹7000
11-12 ₹7500
12-13 ₹8000
13-15 ₹8500
15-20 ₹10,000
We hope this shipping policy provides clarity and assurance regarding the shipment of your orders. If you have any further inquiries or require assistance, please feel free to contact our customer support team.
Thank you for choosing Ada Creations.